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SHIPPING POLICY

Shipping Overview

We are committed to delivering your order with care and efficiency. Every purchase is processed through a streamlined system to ensure timely dispatch. Our team meticulously prepares each item, from casual essentials to formal selections, to meet quality standards before shipment. Whether you're refreshing your everyday collection or seeking specialized designs, we prioritize secure packaging and reliable logistics partners.

Shipping Timeframe

Orders are typically processed within 1-3 business days after payment confirmation. Delivery durations vary based on destination and carrier availability. While most shipments arrive within the estimated window, occasional delays due to high demand or external factors may occur. Seasonal peaks or regional holidays might extend transit times slightly, but we proactively monitor all shipments to minimize disruptions.

Shipping Costs

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0$-60$; Free Shipping (10-15 Business Days): 60$-9999$. Cost-effective solutions are automatically applied at checkout based on your cart value. For expedited delivery needs, please contact our support team for custom arrangements.

Shipping Regions

Currently, we ship to over 50 countries across North America, Europe, and select Asian regions. Some remote locations or areas with complex customs regulations may face restrictions. During checkout, our system will verify your address eligibility. For unlisted destinations, reach out to [email protected]—we continually expand our delivery network.

Order Tracking

Once dispatched, you'll receive a confirmation email with a unique tracking number and carrier details. Monitor your package's journey directly through the logistics provider's portal or our order status page. Notifications are sent at key milestones, including customs clearance (if applicable). For consolidated shipments, tracking may update in phases.

Delayed or Lost Shipments

While rare, delays can occur due to unforeseen circumstances. If your shipment exceeds the estimated delivery window by 5+ business days, contact [email protected] with your order number. For lost packages, we initiate trace procedures with carriers and provide replacements or refunds per our policy. Rest assured, we resolve all cases within 14 business days upon investigation.

Customs & Import Duties

International orders may incur customs fees determined by your local authorities. These charges are the customer's responsibility and are not included in our pricing. We declare all packages accurately per international trade regulations. To avoid surprises, consult your country's import tax policies before ordering. Note: Delays from customs inspections are beyond our control but typically resolve within 48 hours.
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Stylish Sneakers, Loafers & Shoes for All Occasions | Footwear Haven
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