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TERMS OF SERVICE
Terms of Service - Footwear Haven

Terms of Service

Introduction & Acceptance of Terms

Welcome to Footwear Haven ("we," "us," or "our"), an online retailer specializing in high-quality footwear products, including sneakers, loafers, sandals, and formal shoes. By accessing or using our website, www.xhxiaohenasj.com (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.

Account Responsibilities

To place orders or access certain features of our Site, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Providing accurate and up-to-date information.
  • All activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

Product Information & Order Terms

We strive to provide accurate descriptions and images of our footwear products. However, minor variations in color, texture, or design may occur due to manufacturing processes or device display settings. All products are subject to availability, and we reserve the right to cancel or modify orders if necessary.

By placing an order, you confirm that you have reviewed the product details and agree to the pricing and terms listed on the Site.

Payment, Shipping, Returns

Payment: We accept various payment methods, including credit/debit cards and PayPal. All transactions are processed securely, and you agree to pay the total amount displayed at checkout, including applicable taxes and shipping fees.

Shipping: Orders are processed within 1–3 business days. Delivery times vary based on your location and shipping method selected. We are not responsible for delays caused by carriers or unforeseen circumstances.

Returns: Unworn and undamaged items may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the return is due to our error. Refunds will be issued to the original payment method.

Intellectual Property Rights

All content on the Site, including logos, images, text, and designs, is the property of Footwear Haven or its licensors and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Disclaimers & Limitations of Liability

Footwear Products: Our products are designed for general use and comfort. While we ensure quality craftsmanship, individual experiences may vary based on personal preferences or foot anatomy. We are not liable for discomfort or injuries resulting from prolonged wear or improper use.

Formal Footwear: Formal shoes, such as Oxfords and Derbies, are intended for occasional or professional use. We disclaim responsibility for wear and tear due to excessive use or improper care.

Casual Footwear: Sneakers, sandals, and flip-flops are designed for casual settings. We are not liable for damage caused by exposure to water, extreme temperatures, or rough terrain.

TO THE FULLEST EXTENT PERMITTED BY LAW, FOOTWEAR HAVEN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. OUR LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Footwear Haven is headquartered. Any disputes arising from your use of the Site or purchase of products shall be resolved through arbitration or small claims court, waiving the right to a jury trial or class action.

Contact & Effective Date

For questions about these Terms, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.

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